D-Macht logoD-MachtIndustrial support desk
Printer types supported

Support for CIJ, TIJ, DOD, laser, and TTO systems.

D-Macht helps route coding and marking requests by printer type, application, symptoms, and urgency — so operators do not need to diagnose the failure before asking for help.

D-Macht industrial coding and marking printer types including CIJ TIJ DOD laser and TTO systems
CIJ, TIJ, DOD, laser, and TTO support in one intake flow.Match the printer type, symptoms, material, and production impact before routing support.
Printer types
Equipment families

Choose the closest printer type.

The exact brand can vary, but these are the main coding and marking environments D-Macht can help organize into a clear support request.

CIJContinuous inkjet

High-speed production lines, batch coding, expiry dates, and curved or uneven surfaces.

Common issues
  • Poor print quality or missing characters
  • Nozzle blockage, ink pressure, or gutter faults
  • Make-up fluid, viscosity, or filter-related problems
Helpful details to send

Printer brand/model, error code, print sample photo, current ink/fluid label, and whether the line is stopped.

TIJThermal inkjet

Clean, compact coding on cartons, labels, packaging, and porous or semi-porous materials.

Common issues
  • Weak or streaky print output
  • Cartridge recognition or contact issues
  • Incorrect setup, substrate mismatch, or dry cartridge behavior
Helpful details to send

Printer model, cartridge details, substrate/photo sample, message layout, and recent changes to setup.

DODDrop-on-demand

Larger character marking, industrial packaging, cartons, pipes, drums, and secondary packaging.

Common issues
  • Uneven drops or inconsistent character shape
  • Valve, printhead, or fluid delivery issues
  • Alignment, height, or distance-related print problems
Helpful details to send

Printer model, printhead photos, print sample, fluid details, and the application surface/material.

LaserLaser marking systems

Permanent marking, high-speed coding, serialized marks, and applications where inks or fluids are not ideal.

Common issues
  • Weak mark, poor contrast, or inconsistent burn
  • Lens, focus, alignment, or extraction-related problems
  • Controller, interlock, or production line integration issues
Helpful details to send

Laser model, material being marked, photo of the mark, lens/focus notes, and any safety/interlock errors.

TTOThermal transfer overprinter

Flexible packaging, films, labels, barcodes, date codes, and high-resolution packaging marks.

Common issues
  • Ribbon wrinkles, breaks, or poor transfer
  • Printhead wear, pressure, temperature, or speed mismatch
  • Barcode clarity, registration, or intermittent print faults
Helpful details to send

Printer model, ribbon type, packaging material, print sample, current speed/temperature if known, and fault photos.

Quick comparison

Not sure which type you have?

Best when you need speed

CIJ, Laser, and TTO are common fits depending on material and line setup.

Best when you need clean carton or label coding

TIJ is often a practical fit for simple, clean, compact marks.

Best when you need large character marks

DOD is commonly used for larger industrial marks on cartons, drums, pipes, and secondary packaging.

Best when ink is not ideal

Laser may be a better fit when permanent, fluid-free marking is needed.