Paid service
Our Maintenance Packages (AMC)
Annual Maintenance Contracts built for predictable uptime: preventive service, fast triage, and clear next steps — optimized for Markem-Imaje and Domino environments.
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D-Macht — a ReNewTech Solutions service line.
Basic AMC
Essential coverage
Preventive checks + faster triage
- Scheduled preventive checkups
- Priority triage (remote-first)
- Basic maintenance checklist + notes
- Consumables guidance (ink/fluids) as needed
Standard AMC
Balanced coverage
Recurring issues + planned downtime windows
- Preventive maintenance schedule + reporting
- Priority triage + remote diagnostics
- Service planning for downtime windows
- Escalation path + recommended spares list
Comprehensive AMC
Maximum coverage
High-throughput lines where uptime is non-negotiable
- Fastest response + priority queue
- Full preventive plan + detailed service reports
- Root-cause analysis for repeat failures
- Options for parts/consumables programs (as applicable)
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What’s included
A clear breakdown so customers understand value instantly.
| Feature | Basic | Standard | Comprehensive |
|---|---|---|---|
| Preventive maintenance schedule | |||
| Remote-first diagnostics | |||
| Detailed service reporting | — | ||
| Downtime / shutdown planning | — | ||
| Root-cause analysis for repeat issues | — | — | |
| Parts/consumables program options | — | Optional |
Note: Final inclusions depend on printer model, line setup, and your preferred service cadence.
Quote request
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What to expect
We confirm models, site conditions, and cadence.
You get a clear scope: preventive tasks + response expectations.
We recommend spares and consumables strategy (optional).
Tip: For fastest turnaround, include error codes, recent maintenance history, and ink/solvent type.
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